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When serving a summons to a resident in a secured complex, which is a recommended step if initial efforts fail?

  1. Consult the individual who hired you

  2. Serve the individual at a public location

  3. Leave a note on their door

  4. Only retry at home

The correct answer is: Consult the individual who hired you

Consulting the individual who hired you is a critical step when initial efforts to serve a summons in a secured complex fail. This approach allows you to gather additional context and understand any potential barriers that may have prevented successful service. The person who engaged your services may provide useful information, such as alternative methods of contacting the individual or insight into the individual's schedule, which could facilitate a more effective second attempt at service. Additionally, this step fosters a collaborative relationship between you and the hiring party, ensuring that you're aligned on strategy and methods moving forward. Their input might also reinforce compliance with legal standards and best practices, helping ensure that the service is carried out in an appropriate and effective manner. This proactive communication can lead to a more successful resolution in the process of serving legal documents.